Testimonials

Hello Justin

Where do I start? How about Thank you, Thank you, Thank you.

I am sitting in my own place and I can’t believe how quickly I got here!! I wanted to find a way to show my appreciate to Justin and Ian for helping making this happen, so I thought I would write a little thank you letter.

The 6 months of searching for what seemed like for ever, was a big stress and time consuming exercise for me, but an exercise that I was wholly committed to. Looking for a property when you’re doing it by yourself is a lot more difficult than anyone could ever imagine.

Ian – thank you for your knowledge and experience and giving me the confidence to know that I was making the right decision.

Once again, Thank you for helping me find my little place and making my dream come true! It still feels strange to be here, but it’s a feeling I am definitely happy to get used to!

JPP Buyer Advocates have been fantastic through this whole buying process, especially Ian.
Having Ian on board pretty much took the pressure off the situation. Both my wife and I were very impressed with the communication and control of the process the whole way through.
Thank-you Ian and Sam for your help, we have already mentioned your name to others, I would not hesitate using you again in the future

Buying property in Melbourne is hard. It’s fast paced and you need to know exactly what you’re doing or you’ll miss out. That’s why my husband and I engaged the services of JPP and more specifically Ian. We needed someone who could guide us through the battle field of the Melbourne property crush and lead us to victory! And Ian succeeded 100%. Ian’s knowledge of Melbourne property is invaluable. Layering onto this his knowledge of the bidding / buying process and the local agents made it feel like we had a strong advantage over other buyers. Ian also took the stress out of things because he was able to arrange building inspections etc and of course be there on auction day to handle the bidding and navigate us through the process when we finally won! What a wild ride! If you’re considering buying property in Melbourne and haven’t done it before, get stressed easily, don’t know what to do, would value having a sounding board to discuss a property with or are just generally short of time then get JPP involved and take the stress out of buying property in Melbourne.

Dear JPP and Sam,

I have been meaning to write and say Thank You, but have been a little busy. I have not forgotten all the wonderful work and phone calls and encouragement you gave Michael and I.

I can’t believe how much we are enjoying our house and we can’t thank you enough. The wait, although I thought it would never end, was worth it in the end as we really feel like we have a home now.

Ant I really have to thank you for knowing and understanding what Michael and I were looking for and being patient enough to help us find the right place. Your experience certainly helped us to gain an appreciation of the market, what to look for and how to look at houses. I will always be thankful for your patience and direction, particularly when I was troubled by a fence or the position of the air conditioning or other silly things that should not have been “deal breakers”.

Just wanted to let you both know that we were really thrilled with the service and will of course recommend you to others when we can.

Thanks Again,

When you haven’t bought property before, you should consider a buyers advocate. We did & it’s the best decision we’ve made.

I would recommend them in the future.

Dear Ian & Justin

We Sincerely appriciate your time and effort in helping us find our beautiful home.

Despite some change in our circumstances which caused the 6-month delay, you have been very understanding and patient in accomodating our needs.

We have learnt so much about real estate, negotiation and interior designs (from Justin especially) during our time spent with you.

We would certainly engage you in our next property purchase and would not hesitate to recommend your services to our friends.

Thank you and we’ll be in touch.

Yours sincerely

I really valued JPP’s skill in identifying good properties for me and their experience in negotiating the final sale.

As a second time client I’m overwhelmed by your expertise, guidance, friendship, professionalism and Knowledge as we searched for my new home. My requirements were more restrictive this time, yet no question or problem was to small to be answered or dealt with cheerfulness, guidance or a solution. Ian alerted me to potential problems, provided options and we found the home that I hope to live in for many years.

I’ve recommended Ian to all of my family and friends.

I have used JPP Buyers Advocates twice and I would not hesitate to use them again. On both occasions I was extremely happy with the job Ian did. He discussed various strategies he was going to use and explained why. He provided immediate updates throughout the negotiations. I always felt comfortable that we were in control and were going to get the best result.

The level of customer service was excellent. They are very friendly people.

I’ve recommended them to my friends and would gladly recommend them to anyone else who was buying property.

Sincerely,

Although our search for a new home was frustrating at times, both Ian & Paul were our rock & kept us focused & calm.
We appreciate the time & effort given to us from the beginning of our journey to the end.

Thank You

Hi JPP,

It’s hard to believe that it is actually going to be ours, especially as we haven’t seen it. Thank you for getting us through the process of finding, and bidding on the property, I am sure if it was up to us we would have paid a lot more for the property and we would have gone through even more stress to get it. Thank you for being so understanding. You made this a great experience and it was a real pleasure working with you and Ian.
Thanks again for all you did for us.

Hello Courtney,

Purchasing a home in Melbourne from interstate is a daunting proposition but Courtney and Ian made the process so much easier. Instructing JPP Buyer Advocates was a major decision in our home buying process and one that I would recommend to anyone purchasing a home and needing some help. They are an extremely professional team and worked hard to secure the right place for us. From finding out about our wants and needs in, to searching for suitable places, visiting them, to the expert advice on land values, prices, local areas etc right down to the negotiation skills which eventually resulted in success. Even after successfully assisting with our purchase, their after sales service is second to none.

Thanks

Dear lan,

We would like to sincerely thank you and Courtney for the support and professionalism provided throughout the purchase of our Warrandyte home.

As you would know, buying a house can be an emotional and stressful experience. We appreciate that this was not the case for us as we knew we had your expertise. The level of customer service that we received was excellent; every phone call was returned, every email answered and our every concern was addressed. Having you and Courtney by our side on auction day was a great comfort to us and your negotiations with the agent to secure the property post auction was when your skills and years of experience truly showed.

Your service was money well spent for us. We have already recommended JPP Buyer Advocates to a number of people and would not hesitate to use your company again in the future. Thanks again for helping us to make the home of our dreams the reality of our future.

Yours faithfully,

Just wanted to let you know how much we appreciated all your hard work and support in helping us to find our first home.

Buying our first house from interstate was a daunting prospect but with your leg work and advice we found our perfect place much more quickly than we’d imagined, and actually enjoyed the process!

We really looked forward to receiving the worksheets you sent through and your amazingly quick responses to our frequent emails! Nothing we ever asked was too much trouble. It was great the way you took our needs (including our cat’s) into account.

We’re both really indecisive people, and never would have dreamed we’d have the guts to buy a place unseen, but such was our trust in you (and the very detailed photos you sent us) that we took the plunge…and now having seen the house it’s even better than we’d anticipated!

We also really appreciated Ian’s advice and support on the day of the auction. It was a nervous time, listening on the phone to the auction from Perth, but he kept us informed every step of the way and this really helped.

We’ve never come across such a friendly and helpful team. Courtney and Samantha were fantastic when we came to visit and when our bank cheque went missing. We wouldn’t hesitate to recommend you to other people, and will certainly be seeking out your help when we want to buy our next house (that’s if we ever want to move out of this one!).

And…sorry we left the box of chocolates we bought for you on the tram!

Thanks Again!

Ian,

It’s only a week now before settlement and I would like to take this opportunity to thank you and your team for their professionalism and support over the last six months. You made the journey enjoyable and stress free and I learned many valuable lessons along the way.

Purchasing an investment property has been a goal of mine for many years, and with the abundance of properties available on the market I didn’t know where to start. You provided a methodology that was simple and well researched and this ultimately gave me the confidence to complete my first purchase – the first of many I hope.

What impressed me the most was your level of honesty and integrity. Your amicable and open style made the whole experience a joy and I was never pressured to purchase any of the properties presented to me.

It was only a few short months ago that we first read through the testimonials on the website, and now here we are writing our own.

After our first meeting with Ian we were impressed by his friendliness, knowledge of the area and insight into the real estate industry. Over the course of subsequent meetings we also found he was a great source of knowledge, had a keen interest in our [sometimes changing] needs and didn’t get to spend nearly enough time out in his boat.

It was time spent sharing his wealth of experience and valuable insight that we valued most, whether it be enthusiastically taking us off to open inspections, or attending an auction for a property that wasn’t quite right, but had captured our eye anyway. In time though we came to realise without any doubt that we missed out on the ‘not quite right’ property, when the opportunity arose to make an offer on one that was exactly right. Sensing our eagerness, and with a canny sense of timing, Ian stepped in and took control of the situation, planned a strategy as he stood in the hallway, and within a few hours we were first home owners.

These testimonials are real; they’re written by very happy people, just like us.

Hello, everyone!

We tell our friends that the quality of the advice we received from Ian and Justin has been absolutely worth it!

We achieved a great result in a very challenging market but we have also received a lot of value in the services provided. JPP shielded us from the manipulations of vendors and their agents. They helped us approach each new property with so much insight and information.

They bid on our behalf at auctions – and they are absolute masters at it!

To Ian and Justin: We hope to engage you again in about 10 years’ time to buy our next property!

Your knowledge, experience and understanding of the real estate market, how it works, the procedures to be followed in closing a house purchase, your contacts with excellent solicitors, ect., is unexcelled in my view. Ian worked very hard to get us the best possible deal, was very accessible, contacted us regularly and was a real pleasure to deal with. We would have been seriously disadvantaged if it were not for him, We are grateful to your organization and appreciate everything he has done for us.

This is the first time we have used a buyers advocate and it made buying our first investment property not as ‘scary’. JPP was very professional and a great help. We wouldn’t hesitate to use them again.

Hi Sam,

First I’d like to thank you again for your effort before and in the auction. I appreciate your researches and comments left in the worksheet. The evaluation report is very straightforward and gives me an accurate estimate before the auction. During the auction the strategy set is very useful and works very well. It’s a good experience with JPP and I hope we can work together again in the future.

Cheers,

We checked out most of the advocates, chose JPP during our personal interview on the spot. We just felt we could trust them to do the right thing! And we were right!

JPP made purchasing our investment property easy. We were dreading getting back in the market after a very drawn out experience buying our own property 2 years ago. The suggestion put to us by JPP meant that we purchased our new investment within six weeks, painless!

Engaging JPP to do our house hunting for us was a brilliant idea. Our advocate Justin saved us a huge amount of time + effort and his knowledge of the market was outstanding.

Hi Justin and Ian,

Thanks very much for all your assistance in helping me to buy my first home. After many failed attempts on my own, your valuable experience and expertise made all the difference.

Sandra

Hello Sam,

Just a short note to say “Thank You Very Much” for the work you put in and the help you gave us in the purchase of 1/2 York St.

It was a pleasure to hear a professional at work.

Thank you very much for helping us find our new property.
I feel that Ian is an excellent advocate and he is genuinely interested in finding something that suits not just our budget, but our life style, our need of space, and the quality of the property with it’s future potential in mind. We really appreciate JPP’s professionalism and being on our side!

Couldn’t have asked for a better buyer’s agent!
We are stoked to have bought a house that checks all our boxes, in an area that we only dreamt of and within our budget!! Loved working with Ian, who is extremely knowledgeable and gave us sound advice despite the uncertain market conditions throughout 2022. In addition to sourcing, analysing and negotiating to secure the property for us, Ian gave us several tips and recommendations throughout the journey that have set up for success! Money well spent and we would definitely be using JPP Buyers Advocate again if the opportunity presents itself in the future. Highly recommend!!

Ian helped us to found a home during a particularly slow / quiet market. We had to go back a few times to square one but he was very supportive. Ian and his team were very committed and experienced. It made the purchase process very smooth. Thank you for your help.

JPP worked tirelessly in finding me a great property at a good price. She did things that I wouldn’t have done (hours and hours of legwork) and more importantly, couldn’t have done (organising the purchase before anyone else had even put in an offer). When I was ready to give up, JPP kept working. I’m am certain that I never would have been able to buy the same property within 10k of what we eventually settled at. JPP more than earned her fee, and I would highly recommend her as a buyers’ advocate. I will be going to her again when I next want to purchase a property.

Take Care

As soon as I engaged JPP I felt much relieved. Trying to buy a new home in Melbourne, while still living in New Zealand, was proving hugely stressful, not to mention difficult, but Ian quickly reassured me as to how they could take this angst away from me. When I visited, JPP was terrific and showed me round several properties. I found the advice from both Ian (investment) and JPP (home) to be hugely helpful in my decision making but in the end they listened to what I wanted and really delivered. I even felt comfortable buying my new home without having physically seen the place – the photos and discussions with both Ian and JPP really reassured me that this was the right place for me. When I did visit, my initial thoughts were reinforced.I would recommend JPP to anyone buying a home – I absolutely believe they made the entire process so much easier and provided great value. The negotiation process was painless for me as Ian handled this and I am convinced I could never have bought so well if I had continued to do this on my own.

Really looking forward to starting my new life over in Melbourne.

See you soon, and a huge THANK YOU for all your help. Your thoughts and comments and suggestions were much appreciated.

Hi Ian,

Just thought I’d drop you a quick line. In case you don’t remember, you helped us secure our little townhouse in Cremorne about a year ago for $389k. We couldn’t be more chuffed with it all.

Anyway, the unit two doors down went up for auction today. It’s essentially identical, except it’s unrenovated and their carport is crammed into the backyard instead of out front. It just went for $530k, after some intensive bidding. Needless to say we’re pretty happy with that. Looks like we’re on a nice little earner.

Hope all is well with you.

We were nervous about adding to the cost of buying a home, but choosing Ian James was the best decision we made. Money well spent because we paid much less for our house than we thought we needed to and the way Ian managed our buying strategy and the selling agent was masterful. We can’t thank Ian enough!

Ian was very professional during our engagement and provided advice at every step of the process. Having him next to us at the auction gave us all the confidence. JPP will now be managing the property for us as well. Thanks Ian and team. Hope we can do more business together in future.

Courtney and Ian,

We thought we’d send you an email to finally say a BIG THANKS to you and your JPP team for their assistance in obtaining our Elwood investment property in October this year. Courtney has been an absolute pleasure to work with. We found her weekly research on what’s good and not-so-good on upcoming properties for inspection a massive time-saver and it was helpful to have her insights and opinions on potential properties she has come out to see with us on most Saturdays. When we eventually found the right property to go ahead with, having Ian and his extremely great negotiation skills on our side was a definite advantage because he managed to secure the property (which was in an excellent location and has great capital growth) before auction for a price that we were more than happy with. And even after settlement, it’s great to know that they have always been available for any questions we have. We couldn’t have done it without JPP and we only wished we had used you when we were buying our first investment properties a while back!

Have a Merry Xmas and speak to you in the New Year which we hope will be an even better year than this one.

Regards,

Ian gave us more than we could ask for. He was tremendously helpful even before we engaged his services, going over and beyond what we expected. He gave us very good advice throughout the whole process and communicated clearly & concisely. I would highly recommend him!

Hi Justin,

I’d like to thank you and the team for your help over the past few months.

Your continual guidance through the entire process has been exemplary and I appreciate every moment. You provided valuable insights on the property market and the purchasing process and helped me identify what I value in my first home.

I am thrilled with the result – the property is larger, in a better location and in a better condition than what I hoped for.

I have no regrets. I have already started recommending you and the value JPP can bring to the search and purchase journey.

I will be returning to engage your services in the future.

Please pass my appreciation onto everyone involved.

Thank you

We are absolutely delighted with our purchase which meets all our requirements and we could not have done it without you.
From beginning to end (all of 1 week), we found the JPP team to be extremely professional, efficient and most of all friendly and easy to communicate with. We will definitely be back.

This was our first home purchase and buying during the lock down period was full of uncertainty. Ian was great at keeping us fully involved and aware of proceedings, alleviating our concerns and making the transaction less stressful. At all times, I knew Ian was being upfront and honest and on my side to help to secure the best deal. I got in touch with JPP through a recommendation and I have no problems recommending the same to anyone else looking to purchase their next property.

Ian James was extremely knowledgeable, honest and straightforward to deal with. We always felt he was on our side and operated in our best interest. He would offer his advice and share his knowledge of the market freely and was comfortable to challenge us if he thought something was not a good investment and would clearly explain why. The lines of communication were always open. We will be recommending him to others and would use him again without hesitation for our next house purchase.

We’d like to acknowledge the excellent service you provided us with in buying our first home.

We particularly like the way you involved yourself in the whole process from the searching right through to the signing of the contract. Having an independent person providing their advice and opinions was invaluable.

Dear Courtney, Ian & the rest of the JPP team,

Been in our new place about a month now and we’re finally feeling settled in! Still working on getting our kitchen renovated.

A belated Thank You for all your help in getting this first house of ours!

Best Wishes,

After a couple of frustrating experiences trying to purchase a property ourselves, we employed JPP Buyer Advocates. It was the best decision. Having a buyer advocate removed the worry, anxiety and stress of the entire purchasing process. In our opinion they definitely saved us money.

Dear JPP,

Just a shout to thank you so much for all your hard work and help along the way to securing our new home in Melbourne. We could not be happier with the property and remain impressed by the level of service we received.

Thank you very much,