Testimonials

Your knowledge, experience and understanding of the real estate market, how it works, the procedures to be followed in closing a house purchase, your contacts with excellent solicitors, ect., is unexcelled in my view. Ian worked very hard to get us the best possible deal, was very accessible, contacted us regularly and was a real pleasure to deal with. We would have been seriously disadvantaged if it were not for him, We are grateful to your organization and appreciate everything he has done for us.

Justin, Courtney & Ian provided invaluable guidance in helping us aquire our first home.

Always on hand to view properties with us, answer any questions we had, they did all the legwork and we are sure we would not have secured the property without their assistance & support

Ian,

I am writing to express my appreciation for the services you and your firm have provided regarding the purchase of my property in Moonee Ponds.

Although we were conducting business from the other side of the world, I felt comfortable from the outset that you and your firm would provide a good balance of expertise and down to earth honesty. I always felt I new exactly what was going on. Communications were excellent.

I like the balance of confidence in your own expertise mixed with a dose of practical reality and honesty. I would highly recommend your services to others with similar needs. In fact I have already.

We had never used a buyers advocate before, so were very skeptical of their value. From the first point of contact the team at JPP were going out of their way to help us. The online web page and email contact suited us and we ended up with the property we set out to buy. We will use JPP again.

Hi JPP

As I tell more of my friends about my property purchase, I find myself speaking enthusiastically about the experience of working with my buyer’s advocate.

One of my friends, who was a bit skeptical, at first, that anyone should need such assistance, was completely convinced by the professional service she could see I was getting. And when I look back, I am a bit surprised to realise that the process was, at least for me, really quite quick and almost painless! Thanks once again.

Hello Courtney,

Purchasing a home in Melbourne from interstate is a daunting proposition but Courtney and Ian made the process so much easier. Instructing JPP Buyer Advocates was a major decision in our home buying process and one that I would recommend to anyone purchasing a home.

Dear Sam, Sam and Ian,

Thank you very much for all your fantastic support with helping us to buy our house! We cannot thank you enough for the great advice you gave us and your generous time and friendly approach to everything.

We are very grateful and are always happy to act as referrals at any time.

Thank you for the ongoing advice and support below, we are grateful.

Warm regards,

Buying a house is an emotional, new journey to many…So try doing it from another state!.

JPP advocates took the time to invest in our understanding right through the process, explaining steps and confirming our position.

We Thank You!

Ian,

It’s only a week now before settlement and I would like to take this opportunity to thank you and your team for their professionalism and support over the last six months. You made the journey enjoyable and stress free and I learned many valuable lessons along the way.

Purchasing an investment property has been a goal of mine for many years, and with the abundance of properties available on the market I didn’t know where to start. You provided a methodology that was simple and well researched and this ultimately gave me the confidence to complete my first purchase – the first of many I hope.

What impressed me the most was your level of honesty and integrity. Your amicable and open style made the whole experience a joy and I was never pressured to purchase any of the properties presented to me.

JPP impressed us from the start, especially compared with the other buyers agencies that we had approached for information. Ian, you were very approachable, knowledgeable and confident and made us believe that this would work. JPP, you were a superstar, efficiently doing all searching and inspecting, taking pictures, analysing, talking to real estate agents and keeping us informed of any developments on a daily basis.

Hi Sam,

Sorry, I have not been able to get back to you and Ian sooner but Meagan and I have been very busy with the new house, work and the Kids.

Firstly we would like to thank you and Ian for the professional manner in which Prospect Grove was purchased.

I have spoken to a number of real estate agents and people both inside and outside of the area, and all of then agree that we have saved ourselves between 15 and 20 thousand dollars by using your service, not only have we saved ourselves this money but it also took away the stress, the unknown and the dealing with real estate agents.

Meagan and I have no problems in recommending you and Ian to others looking at purchasing property.

Dear JPP

I can’t thank you enough for everything you did to help me purchase my first home, I know i’ll be really happy there!

Thanks again + keep in touch

Hi Justin,

I’d like to thank you and the team for your help over the past few months.

Your continual guidance through the entire process has been exemplary and I appreciate every moment. You provided valuable insights on the property market and the purchasing process and helped me identify what I value in my first home.

I am thrilled with the result – the property is larger, in a better location and in a better condition than what I hoped for.

I have no regrets. I have already started recommending you and the value JPP can bring to the search and purchase journey.

I will be returning to engage your services in the future.

Please pass my appreciation onto everyone involved.

Thank you

Hi Ian,

Just thought I’d drop you a quick line. In case you don’t remember, you helped us secure our little townhouse in Cremorne about a year ago for $389k. We couldn’t be more chuffed with it all.

Anyway, the unit two doors down went up for auction today. It’s essentially identical, except it’s unrenovated and their carport is crammed into the backyard instead of out front. It just went for $530k, after some intensive bidding. Needless to say we’re pretty happy with that. Looks like we’re on a nice little earner.

Hope all is well with you.

Ian and Justin are excellent advocates.

Not pushy to make “a deal”.

Highly recommended.

As soon as I engaged JPP I felt much relieved. Trying to buy a new home in Melbourne, while still living in New Zealand, was proving hugely stressful, not to mention difficult, but Ian quickly reassured me as to how they could take this angst away from me. When I visited, JPP was terrific and showed me round several properties. I found the advice from both Ian (investment) and JPP (home) to be hugely helpful in my decision making but in the end they listened to what I wanted and really delivered. I even felt comfortable buying my new home without having physically seen the place – the photos and discussions with both Ian and JPP really reassured me that this was the right place for me. When I did visit, my initial thoughts were reinforced.I would recommend JPP to anyone buying a home – I absolutely believe they made the entire process so much easier and provided great value. The negotiation process was painless for me as Ian handled this and I am convinced I could never have bought so well if I had continued to do this on my own.

Really looking forward to starting my new life over in Melbourne.

See you soon, and a huge THANK YOU for all your help. Your thoughts and comments and suggestions were much appreciated.

I’m really glad I made the decision to use JPP Buyer Advocates. Justin gave me excellent advice and had a thorough knowledge of the market. The services represented great value for money. I would certainly use JPP and Justin again.

Justin provided excellent communication and service. He attended to all our queries with the utmost understanding.

JPP made purchasing our investment property easy. We were dreading getting back in the market after a very drawn out experience buying our own property 2 years ago. The suggestion put to us by JPP meant that we purchased our new investment within six weeks, painless!

JPP (Ian, Courntey, Justin) have been excellent guides in finding our new house, giving us generously of their time at hours convenient to us. Their assessments and estimations of the various properties we saw was always on the mark.
For one property, they alerted us to upcoming building developments that were going to affect a property we were interested in.
Especially useful to us was their ability to point out hidden flaws regarding the buildings themselves, and their on the spot ability to give a rough estimate of the money it would take to fix those issues. JPP have prevented us from buying a charming money pit or two.
Also rather essential was that they took all the paperwork chasing out of our hands.
If you have little experience fixing up houses, if you want information beyond the spin from the vendor’s agent, if you don’t want to chase paperwork, if you don’t want to gamble your savings away at an auction on your own, you need help. JPP provides that help, and then some.

Hi JPP,

It’s hard to believe that it is actually going to be ours, especially as we haven’t seen it. Thank you for getting us through the process of finding, and bidding on the property, I am sure if it was up to us we would have paid a lot more for the property and we would have gone through even more stress to get it. Thank you for being so understanding. You made this a great experience and it was a real pleasure working with you and Ian.
Thanks again for all you did for us.

I cannot thank Ian enough for his help in helping me procure a house. We were living in perth and I had to buy a house in Melbourne and he was invaluable. He guided us with every step along the way, from choosing the suburb, to choosing the house to helping us with the conveyancing and also recommending property agent. Engaging Ian brought us immediate ease, confidence and our new home! He listened carefully to our needs and concerns, always responded promptly and thoughtfully, offered insight and information which we would not otherwise have been able to access. Ians energy, dedication, experience, attention to detail, warmth, good humour and pragmatism were all put to work for us. He quickly helped us narrow the search for a home that met all our requirements and skillfully negotiated a price and helped in getting the offer unconditional .I would have no hesitation in referring Ian to my friends should they require to buy something in Melbourne in the future.

JPP worked tirelessly in finding me a great property at a good price. She did things that I wouldn’t have done (hours and hours of legwork) and more importantly, couldn’t have done (organising the purchase before anyone else had even put in an offer). When I was ready to give up, JPP kept working. I’m am certain that I never would have been able to buy the same property within 10k of what we eventually settled at. JPP more than earned her fee, and I would highly recommend her as a buyers’ advocate. I will be going to her again when I next want to purchase a property.

Take Care

JPP Buyer Advocates are champions!

We are truly impressed with the service we received and continue to receive during the purchase of our property.

Ian and the team at JPP are knowledgeable, professional, efficient and communicative – precisely what you need when taking steps to purchase a new home or investment property.

As first home buyers, the process was intimidating (at best) and Ian was excellent at explaining the steps involved. Ian’s obvious talent and experience in real estate meant we were confident we were in great hands – we walked out feeling exhilarated and hopeful, armed with lots of information.

In our situation, we saw a house we liked – went to see Ian that weekend – and had our offer accepted less than a week later! He truly went above and beyond our expectations, negotiating on our behalf and keeping us well informed along the way.

As a well-intentioned buyer, unavoidably, you can be on the ‘back foot’ with regard to the selling agents – they serve the vendor and may not be quick to return your calls or keep you updated.

In our case, Ian was cool, calm and in control at all times – using his experience in real estate to secure our property. We were lucky to have someone on “our side” and I do believe we would not have the home we love without Ian’s hard work and strategy.

After reading the testimonials on the website (like you are doing now) and thinking “JPP sound wonderful” (they are), we are extremely grateful we made the call.

Having an experienced representative to guide you and work on your behalf makes all the difference.

We would thoroughly and whole-heartedly recommend JPP Buyer Advocates. The value of their input far exceeds saving money (which we did!), we were so grateful to have someone to give us clear and quick answers and fantastic support.

Thank you Ian, Courtney and the team at JPP!

Your service is very great! We very satisfy!

We’d like to acknowledge the excellent service you provided us with in buying our first home.

We particularly like the way you involved yourself in the whole process from the searching right through to the signing of the contract. Having an independent person providing their advice and opinions was invaluable.

Dear Ian & Justin

We Sincerely appriciate your time and effort in helping us find our beautiful home.

Despite some change in our circumstances which caused the 6-month delay, you have been very understanding and patient in accomodating our needs.

We have learnt so much about real estate, negotiation and interior designs (from Justin especially) during our time spent with you.

We would certainly engage you in our next property purchase and would not hesitate to recommend your services to our friends.

Thank you and we’ll be in touch.

Yours sincerely

Thank you very much for helping us find our new property.
I feel that Ian is an excellent advocate and he is genuinely interested in finding something that suits not just our budget, but our life style, our need of space, and the quality of the property with it’s future potential in mind. We really appreciate JPP’s professionalism and being on our side!

Dear JPP,

A little note to say thank you for making what had seemed a nearly insurmountable task not only possible but easy and dare I say enjoyable.

It was reassuring to know I could entrust this very important and valuable task of finding a new home to you.

Thank you for all your advice, your thoughts and guidance every step of the way, for handling those tricky and nerve racking negotiations & for keeping me calm at the auctions.

Most of all, thank you for your encouraging support, warmth & kindness. It truly has been a delight working with you.

Take care of yourself – Don’t work too hard!

Warmest Regards,

Hello Justin

Where do I start? How about Thank you, Thank you, Thank you.

I am sitting in my own place and I can’t believe how quickly I got here!! I wanted to find a way to show my appreciate to Justin and Ian for helping making this happen, so I thought I would write a little thank you letter.

The 6 months of searching for what seemed like for ever, was a big stress and time consuming exercise for me, but an exercise that I was wholly committed to. Looking for a property when you’re doing it by yourself is a lot more difficult than anyone could ever imagine.

Ian – thank you for your knowledge and experience and giving me the confidence to know that I was making the right decision.

Once again, Thank you for helping me find my little place and making my dream come true! It still feels strange to be here, but it’s a feeling I am definitely happy to get used to!

Dear Courtney,

Thank you so much for all of your help, support & sense of humour while helping me find my dream home. Your dedication + patience were extraordinary! I would not have survived or purchased my perfect home without your help.
I love the house, feel completely at home & will be forever grateful to you, I could not be happier!

I wish you all the best for the future & will be in contact if I am ever looking for another property!

Kind Regards,

Courtney and Ian,

We thought we’d send you an email to finally say a BIG THANKS to you and your JPP team for their assistance in obtaining our Elwood investment property in October this year. Courtney has been an absolute pleasure to work with. We found her weekly research on what’s good and not-so-good on upcoming properties for inspection a massive time-saver and it was helpful to have her insights and opinions on potential properties she has come out to see with us on most Saturdays. When we eventually found the right property to go ahead with, having Ian and his extremely great negotiation skills on our side was a definite advantage because he managed to secure the property (which was in an excellent location and has great capital growth) before auction for a price that we were more than happy with. And even after settlement, it’s great to know that they have always been available for any questions we have. We couldn’t have done it without JPP and we only wished we had used you when we were buying our first investment properties a while back!

Have a Merry Xmas and speak to you in the New Year which we hope will be an even better year than this one.

Regards,

JPP impressed us from the start, especially compared with the other buyers agencies that we had approached for information. Ian, you were very approachable, knowledgeable and confident and made us believe that this would work. JPP, you were a superstar, efficiently doing all searching and inspecting, taking pictures, analysing, talking to real estate agents and keeping us informed of any developments on a daily basis.

I personally recommend JPP Buyer Advocates to anyone wishing to buy a property, House etc. This was the most stress free transaction I have had in purchasing a home.

Ian gave us more than we could ask for. He was tremendously helpful even before we engaged his services, going over and beyond what we expected. He gave us very good advice throughout the whole process and communicated clearly & concisely. I would highly recommend him!

Upon meeting Ian and later JPP, I knew I was in the best hands with using JPP to help me find the right home at the right time in a manner I was comfortable with. I was reassured by their knowledge & expertise and sincerity as well as ease of communication. JPPs warmth and enthusiasm made the entire process a much easier and less daunting task than I had imagined and experienced beforehand.

My sincere thanks to Ian, Sam, Courtney & especially JPP for all the advice, support and especially negotiations on my behalf.

This would not have been possible otherwise.

Thankyou,

We would have no hesitation in referring our friends and family to JPP. Courtney and Ian both assisted in reducing stress levels associated with finding and buying a new home. It was fantastic not having to deal directly with real estate agents and not having to negotiate our final purchase price. If the opportunity arises, we’ll certainly use JPP again

Hi JPP

I have been meaning to write something down about the service you gave as representative of JPP.

Alan and I were very happy with service received from JPP. When ever possible we tell people that they should use you. The expertise you bring are excellent and helped us understand the process and what to do and what not to do. You discuss at the beginning that by using JPP it will save us money and in our instance and the current environment of Melbourne’s market I believe you saved us 100,000 or enabled us to get into a suburb which going to auction would have gone way over our limit. You worker tirelessly to help us purchase a home. You got know what it was we were after and only presented things to us meet our needs. This and more is a reason why I would use you again and suggest to anyone to use.

Kind Regards

Hi Courtney and Ian

Just writing to thank you for your help in purchasing our property, which we moved into yesterday, and to provide you with another testimony for your website.

We came to you without a clear idea of what was available, and stressed at the thought of entering the often duplicitous and time consuming nature of buying a house. You helped us to get a great house in a great area at a very fair price.

We were saved from tiring and time-wasting round of open-for-inspections, and were given the VIP treatment of viewing properties at a time and date which suited us. You also spared us from having to guess how truthful or untruthful the selling agent was being with his price.

The beautiful home in Bentleigh which we eventually brought (given the market now, it seems like a very good price; at the time, it was definately a more-than-fair price) was one which I am sure we would not have even visited had we been left to our own devices. We are delighted to be living there, and the suburb was top of our list in desired locations which we thought might be in our price range.
Courtney was always available, charming and helpful, right up until the moving in day, when we set the burglar alarm off and telephoned her for help in turning it off (I had to turn off the mains power whilst we were hunting down her phone number).

Thanks again.

All the best,

Ian James helped us buy our current family home 15 years ago, and recently managed the sale of our just-married (pre-kids) home. For the small number of real estate transactions a family undergoes in a lifetime, why wouldn’t you have Ian on your side?

Ian’s value to the buy or sell transaction cannot be overstated. In our recent sale as Vendor Advocate, he was effectively the project manager accountable to us, and we leaned heavily on his decades of knowledge (and passion) for real estate in Melbourne, his contacts, and ability to be a step ahead of the process – and all this without paying a cent more than we would if we were only represented by the real estate agent.

Importantly, Ian was able to translate “real estate speak”, and he would always convey the underlying dynamics affecting our sale, minus the “BS” – from price, to presentation, to tactics. Always proactive and diligent, he held our hands every step of the way, including the mundane like re-connecting power, until the property was sold on-the-hammer, 10% above reserve in a subdued market.

When we downsize, Ian will (hopefully) be our advocate for the house he helped buy for us! We cannot recommend his advocacy any more effusively.

Buying our first home is the biggest financial investment we will ever make and we wanted to ensure we had an unbiased professional representative on our side. Justin has made this whole process transparent, organising on our behalf from building inspection to property lawyers. We felt JPP had our vested interest at heart. We got more than we expected.
Justin & JPP, thank you for your exceptional service and professionalism. We have been recommending this service to our friend, family & acquaintances.

Just wanted to say thanks for all the work in finding and securing my property. The service from start to finish from Justin was everything I needed and more and allowed me to make a stress free decision.

We checked out most of the advocates, chose JPP during our personal interview on the spot. We just felt we could trust them to do the right thing! And we were right!